International Key Account Manager - Chemistry (m/v/x)

Poste

You will take the lead in managing, building and strengthening relationships with existing customers at various organizational levels. It also involves maintaining business, identifying and closing sales opportunities. You are able to maintain accurate customer records, track contract updates and renewals. You are able to develop a thorough understanding of their products and services. You will design and implement an aggressive pricing strategy in collaboration with management.

The focus in this function will be business development on an international level, combined with supporting existing B2B customers.


Responsibilities:

- You deal with the questions and requests of the customers and respond to their needs.
- You monitor accounts, ensuring that they receive services that are within their budget and meet their needs.
- You meet regularly with other team members to discuss progress and find new ways to improve operations.
- You identify sales opportunities and communicate regularly with the team.
- You prepare account plans, visit reports and sales budgets and ensure that key performance indicators are met (CRM system).
- You organize and participate in customer and plant visits.
- You are the main user of the CRM system.
- You maintain relationships with your international colleagues in order to learn best practices to help each other, but also to understand the activities of other subsidiaries.
- You support the development of the group's new products, you report customer needs to the relevant departments, you promote the use of new mixtures or the impact on the quality of products or their environmental impact.
- You participate in international trade fairs and shows necessary for your commercial development, the extension of your customer portfolio or your geographical expansion.
- You optimize your trips abroad by taking into account the coherence of your agenda and your ecological footprint. You will therefore gather your meetings abroad in order to optimize your time but also to set an example in terms of environmental costs.

Profil

Education:
- Higher education degree (ideally in chemistry) or equivalent through experience

Languages:
- Fluent in French and English
- German, Spanish or any other language is a plus

Knowledge / Experience:
- You have an experienced commercial profile
- You already have 5 to 7 years of international sales experience within the industry (B2B). If you have proven experience in the chemical industry, you will have a strong advantage
- Excellent written and oral communication skills
- Excellent organizational skills and attention to detail
- Demonstrated ability to meet or exceed goals and receive positive feedback from customers
- Ability to multi-task and juggle multiple responsibilities simultaneously
- Expected travel: 50% / Home 20% / office 30%.
- Knowledge of software: MS Office Pro and CRM system

Batenborch International is your international partner in Sales, Marketing, Human Resources and Digital Recruitment, Executive Search and Interim Management across Europe & Africa. Performing by a candidate-driven, pro-active process. Operating within the branches Consumer, Industry, Services, ICT or Healthcare