Our customer is a large European pet food producer, offering a full range of high quality cat and dog food products. They supply over 470 customers, including major grocery retailers, supermarkets, specialized pet shops, and veterinarians in the 40 markets in which they operate.
As "(Assistant / Junior) Key Account Manager (m/f/d)" you are the first point of contact for German key customers in the internal sales department and responsible for the entire project planning and implementation.
Responsibilities:
- Organization of the back office
- Participation in tenders
- Tracking tenders
- Build and maintain strong relationships with the customers
- Respond efficiently to customer enquiries and react quickly
- Complaints handling
- Manage and analyze customer and category data to leverage insights that can lead to growth
- Agree and co-ordinate brand activations in line with the customer's marketing plans
- Preparation and participation of customer meetings
- Taking over the support of the EDEKA region
- Closely working together with other departments to solve customer queries quickly (e.g. delivery issues)
Reporting to: Sales Director Germany & Austria
Location: Home Office, Germany
Regular presence at Dutch office in Utrecht (NL)
Languages:
- German (native)
- English fluent
Education:
- Academic degree (Uni, FH, VWA, BA etc.) or equivalent qualification and professional experience
Experience:
- as Account Manager or as Sales Assistant in the German retail market
Batenborch International ist Ihr internationaler Partner in den Bereichen Sales, Marketing, Human Resources und Digital Recruitment, Executive Search und Interim Management in Europa und Afrika. Wir arbeiten mit einem kandidatenorientierten, proaktiven Ansatz. Tätig in den Bereichen Verbraucher, Industrie, Dienstleistungen, ICT und Gesundheitswesen.