Retail Sales Manager (M/V/X)

Poste

Our client is expanding rapidly in Belgium and Luxemburg and at the moment we have an exciting opportunity for a new position as a Retail Sales Manager to complete their sales team.

Key responsibilities:
- Sales Funnel Optimization: Manage, report, and optimize local Sales Funnel performance in collaboration with our Sales team.
- Customer Experience Ownership: Own the delivery of a seamless experience for B2B and B2C customers in retail channels.
- Sales Support and Retention: Support customer purchases and retention strategies to achieve local sales targets.
- Conversion Target Achievement: Drive the achievement of weekly, monthly, quarterly, and annual sales conversion targets.
- Stakeholder Management: Oversee and manage various stakeholders to ensure customer satisfaction and drive collaborative efforts.
- Conversion Rate Improvement: Proactively drive actions to enhance conversion rates and improve overall performance.
- Lead Management Standards: Execute global lead management standards to maintain consistency and efficiency.
- KPI Reporting and Monitoring: Manage performance through Operational KPI reporting and continuous monitoring.
- Activation Planning Collaboration: Collaborate with partners in weekly and monthly activation planning, contributing to overall success.

Profil

EDUCATION
- University degree or experience that is equivalent to it

LANGUAGES
- Excellent level of spoken and written Dutch, French & English.

KNOWLEDGE / EXPERIENCE
- You have minimum 10 years of experience in account management or key account management
- You have experience in car retail, leasing or insurances.
- Experience in fleet management, mobility service providers or charge point operations is a plus
- Knowledge of Salesforce is a plus
- Good knowledge of Excel & Power Point
- You are collaborative, possesses strong business acumen, and thrives in a team environment.
- You are flexible, proactive, and passionate about delivering a seamless brand experience.
- You have Experience in Sales & Operations management, preferably in the automotive or retail industry
- You have aAt least five years of experience, with an understanding of customer needs.


Batenborch International is your international partner in Sales, Marketing, Human Resources and Digital Recruitment, Executive Search and Interim Management across Europe & Africa. Performing by a candidate-driven, pro-active process. Operating within the branches Consumer, Industry, Services, ICT or Healthcare.