Key Account Manager

Our customer is an international player in the construction industry. The enterprise is in transition to produce sustainable high-end solutions. As such they are entering new markets where they want to become one of the leaders in the short term.

Poste

Key Account Manager Duties and Responsibilities:
- Developing a solid and trusting relationship between major key clients and company
- Resolving key client issues and complaints
- Developing a complete understanding of key account needs
- Anticipating key account changes and improvements
- Managing communications between key clients and internal teams
- Managing account team assigned to each client
- Strategic planning to improve client results
- Negotiating contracts with the client and establishing a timeline of performance
- Establishing and overseeing internal budgets with the company and external budgets with the client
- Collaborating with the sales team to maximize profit by up-selling or cross-selling
- Meeting all client needs and deliverables according to proposed timelines
- Analyzing client data to provide customer relationship management
- Expanding relationships and bringing in new clients

Profil

* Minimal BASc
* Fluid in Dutch and English
* Between 2 and 8 years experience
* Affinity in working with a premium brand
* Passionate about business development

Key Account Manager

  • Ref:NL002550
  • Fonction : Sales
  • Secteur : Industry
  • Lieu : Netherlands
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